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Out Going Calls

Local Call - When you call someone in your local calling area while you are in it

Local Call

Calling locally when you are in your local area.
Your local calling area is determined by the first 3 digits of your Phone Number 555-555-5555

Long Distance Call - Calling a person outside your local calling area

Long Distance Call

Calling a person outside your local calling area.

Local Call - While outside local calling area, you call another person locally in relation to you

Local Call

While outside your local calling area, you call another person locally related to you.

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Long Distance Call

Calling someone in your local calling area while you are in another.

Incoming Calls

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Local Call

Anyone Calling you while you are in local calling area.

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Local Call

Receiving a call while you are outside of your local calling area.

For more information on your local calling area please contact us

In Canada we have two types of Local calling and Canada-wide calling.

Local Calling - Are minutes that only includes calling someone in local relation to your phone numbers area code. Calling someone outside of your local calling area will incur additional Service Charges.

Canada-wide Calling - Are minutes that allow you to call anywhere in Canada without receiving additional Service Charges. If you are unsure if you plan has Canada-wide calling please contact us

Clients with International Calling do not have Canada-wide calling unless specified otherwise. For specific Overages/Service charges please take a look at the below:

Overages/ Service Fees
International Txt $0.60/MSG Picture & Video Messages $0.60/MSG
International Roaming Txt $0.75/MSG CAN Messages $0.40
CAN to CAN LD Minutes $0.40/Min CAN to USA LD Minutes $0.45/Min
USA Roaming Minutes $1.50/Min Minutes $0.40/Min
Data $.25/MB US Roaming Data $6.00/MB
*Above service fees DO NOT include tax.

If you wish to call Internationally and do not have Free International Calling included in your plan we provide affordable prices to call internationally. Please note that we do not provide international calling for every country. We currently offer affordable international & free international calling to 47+ countries.

International Calling provided by us (PhoneBox) requires you to be routed through one of our International Calling Numbers. If these are outside of your local calling area please contact us and we will provide you with another number that will not incur extra overages or service fees.

Please go to our International Calling Page for more information on our International Calling Rates, Country Codes, a list of our available countries and a guide on how to call internationally.

PhoneBox is proud to offer Free International Calling & Affordable International Calling to you our clients. Both our Free International and Affordable International Calling Guides use the same method. Those of you who have Free International Calling can call Internationally using our service for no extra charge for however many minutes your plan has.

Please note that your minutes include incoming and outgoing. So if you receive a call, the amount of minutes you stay on the phone or line count towards your overall minute usage. Going over your minutes and then calling internationally will cost you Service Charges for using extra minutes and for calling internationally. Once you go over your plan's alloted minutes Calling International is no longer free. To find out what you will be charged for going over your minutes and calling internationally take our CAN to CAN service fees (Seen below) and our calling rate for whatever country you are calling seen on our International Calling Page.

Overages/ Service Fees
International Txt $0.60/MSG Picture & Video Messages $0.60/MSG
International Roaming Txt $0.75/MSG CAN Messages $0.40
CAN to CAN LD Minutes $0.40/Min CAN to USA LD Minutes $0.45/Min
USA Roaming Minutes $1.50/Min Minutes $0.40/Min
Data $.25/MB US Roaming Data $6.00/MB
*Above service fees DO NOT include tax.