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Email: services@gophonebox.com

Billing

  • First Bill
  • Monthly Bill
  • Prorated/ Partial Payments
  • Billing Cycle
  • Payment Options
  • Overages

Deposit

  • Credit Card Deposits
  • Cash Deposits
  • Getting Your Deposit Back
  • Terminating Account
  • Rental Deposit

Rentals

  • Rental Deposit
  • Free Rentals
  • Lost or Stolen Rentals
  • Damaged Rentals
  • Late Rentals

Calling Area Guide

  • Local vs Long Distance
  • Long Distance
  • Your Calling Area
  • International Calling
  • Free International Calling
  • Calling Overages

Plan Modifications

  • Add-ons
  • Bonuses
  • Plan Changes
  • Phone Number Change

Number Transfer

  • Porting In
  • Porting Out
  • Phone Number Change
  • BYOD (Bring your own device)

Account Termination

  • Ending PhoneBox Account
  • Last Invoice
  • Suspended Account
  • Terminated Account
  • Last Months Overages

Phone & SIM

  • SIM Activation
  • Basics
  • Setting up your Phone
  • Setting up Voice Mail
  • Changing SIM Card
  • Cancellation & Return Policies

Online Activation

  • Online SIM Activation
  • Online Payments
  • Managing Your Online Account
  • Creating Your Online Account

Questions & Feedback

All inquiries will be dealt within 24 hours or 1 business day if sent during the weekend.

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