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Billing Inquiry

Find your answers about the billing cycle for prepaid and postpaid plans; learn about the payment methods accepted by Phonebox, including international credit cards; and find out how to set up auto-extension for a prepaid phone number.

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Account Changes

Make changes to your account can now be done in an instant. Without having to contact our customer support and waiting in line, you are now able to find out articles related to questions about account changes here. The articles listed down below will help you understand how to complete any changes under your account.

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Learn about PhoneBox's new product: What is and how does an eSIM work, and how can it help you avoid waiting for the shipping. You can see if your device is compatible with our eSIM and search what plans are available..