Create Your Own Wireless Network

Extending Service

To extend your service past your termination date you can go online to our website at www.gophonebox.com/TopUp or click on the Top Up link in the header.

You can also email us at info@gophonebox.com or call us toll free at 1-855-886-0505.

It is not possible to extend service after your service is terminated.

Late Returns

$20/day will be charged to you if the device is not returned on time.

If the device is not returned after 7 days PhoneBox will take the entire deposit.

DEPOSIT & DEPOSIT RETURN

A $100.00 CAD deposit is held for the wifi hotspot.

Deposits are returned within 1 business day after returning the device.

All overage charges, late fees, damages, and missing item’s costs will be deducted from the deposit once the final bill is issued.

Deposit will be returned via the credit card provided.

Lost, Stolen & Damaged Devices

Lost or stolen devices will be replaced at a cost to you, the client.

The following table shows costs of repairs and replacements for everything included in the wifi hot spot rental.

Lost/stolen device	$100
Lost protective case	$20
Cable	$20
Charger	$20
Device surface damage	$50
Device damaged by water	$100
Battery	$50
Lost/damaged SIM card	$25